to prevent a recurrence.
He also asked the company to identify any provisions of the collective bargaining agreement that might apply to delayed wages.
That request changed the tone inside the executive offices.
Until then, Harold had treated the problem as a technical inconvenience.
Now, it was a labor-relations issue with documented consequences.
The company’s legal department advised him not to speculate about the cause before the records had been reconciled.
The finance team began working with the bank to determine which payments had been accepted, which had been rejected,
