time under the terms that apply to them.
That should not depend on whether a spreadsheet looks impressive in a presentation.
It should not depend on whether an executive wants to reduce a budget before the end of the quarter.
And it should not depend on whether the person responsible for payroll has a prestigious title or a newly earned degree.
Good systems matter.
Experience matters.
Controls matter.
And so do the people whose lives depend on the outcome.
I had tried to explain that to Harold before the failure.
