problem with the new payroll process.”
“Was the process tested?”
“Yes.”
“Was it tested with the actual range of employee situations covered by our agreement?”
Harold hesitated.
“Madison reviewed the model.”
“That wasn’t my question.”
The room went quiet.
Marcus continued.
“Were the payment records validated before submission? Were the deductions reconciled? Were the shift premiums checked? Were the union calculations confirmed?”
Harold looked toward Madison.
She sat beside him with her laptop open.
“We’re working on it,” she said.
Marcus looked at her.
“Are you the person responsible for
