hours against the timekeeping record and apply the relevant policy.”
Madison typed a note.
“And this deduction changed halfway through the period?”
“Correct. We need to confirm which amount applies to each portion of the calculation.”
She looked at me.
“I didn’t realize there were so many exceptions.”
I kept my voice calm.
“There are always exceptions. The important thing is having a process that identifies them before the payment file is released.”
She looked back at her screen.
“I thought the formulas were enough.”
“Formulas are tools,” I said. “