They Locked a “Confused Grandmother” Out of the Cockpit During an Engine Failure—Then Two F-35 Fighters Recognized Her Call Sign

passenger near the flight deck. He didn’t want distractions. And he certainly didn’t want to explain to a cabin full of people that the captain was incapacitated and the aircraft might need to divert.

He returned to the controls.

The aircraft’s flight-control system had disconnected the autopilot after detecting conditions that required the crew to take over. Mark was now hand-flying while managing the abnormal engine indications.

He had trained for these situations.

But training did not make the workload disappear.

He had to maintain control, assess the engine, communicate