with air traffic control, follow the relevant procedures, and determine the safest course of action.
He should have requested assistance from the cabin crew only as needed and kept his attention on flying the aircraft.
He should have communicated clearly with air traffic control.
And he should have declared an emergency if the situation warranted it, rather than allowing pride to delay that decision.
Instead, he became increasingly defensive.
When Pauline’s request reached him again, he left the cockpit briefly and opened the door to the forward galley.
He saw
