to understand his private motivations.
What mattered was that the company could no longer pretend the problem had been caused by one rejected file or one inexperienced employee.
The failure had exposed weaknesses in how decisions were made.
And those weaknesses had consequences.
Madison remained with the company in a different role while she developed her operational experience. She was no longer treated as the sole authority on payroll simply because she had designed a spreadsheet.
She attended training, worked with experienced staff, and learned to approach exceptions through documented
